// FAQ
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Frequent Questions
1. How do I place a wholesale order?
To place a wholesale order, browse our website and add the desired products to your cart. Please proceed to the checkout page, where you can provide the necessary information, including quantity and any specific requirements and then need to contact us for the price. You can contact us via email or phone to place your order.
2. What is the minimum order quantity (MOQ)?
The minimum order quantity (MOQ) is $2000. Feel free to contact us for product details or our team for specific information regarding MOQs.
3. Do you offer bulk pricing or discounts for large orders?
Yes, we offer bulk pricing and discounts for large orders. We understand the importance of cost-effectiveness for our wholesale customers and provide competitive pricing to ensure you get the best value for your purchase. For more information on bulk pricing, please reach out to our team.
4. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and Stripe. Our goal is to provide convenient payment options for our customers. Please note that payment methods may vary depending on your location. Contact us for specific details regarding payment options.
5. What are the shipping options and costs?
We offer reliable and efficient shipping options to ensure your wholesale orders arrive on time. Shipping costs may vary depending on the destination, order size, and shipping method chosen. For customers in Kansas City and Texas, we provide free shipping. For more information on shipping options and costs, please refer to our shipping policy or contact our team.
6. Can I track my order?
Yes, we provide order-tracking services for your convenience. We will provide the necessary tracking details once your order is processed and shipped. You can use this information to track the progress of your shipment and know its estimated delivery date.
7. What is your return/exchange policy?
We have a straightforward return/exchange policy to ensure customer satisfaction. If you receive damaged or defective items, please notify us within 7 Days of receiving the products, providing relevant details and supporting documentation. We will guide you through the return/exchange process to ensure a smooth resolution. For more information, refer to our return/exchange policy or contact our team.
8. Can I request a product not listed on your website?
Absolutely! We are always open to accommodating specific product requests from our customers. If you are looking for a particular item not listed on our website, please get in touch with us with the product details, and we will do our best to assist you in sourcing it.
If you have any further questions or need assistance, please don’t hesitate to email or phone. Our team is dedicated to providing exceptional customer service and ensuring your wholesale experience with us is seamless and satisfactory.
Our Support Team
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